Welcome To Masque Sound

In an effort to make things run smoothly for you during your production period at Masque Sound, we would like to provide you with the following information.

Show Captain

The Show Captain is your advocate. See your show captain with any equipment not meeting the standards you expect. All your concerns should go directly to the captain. They are responsible for directing equipment in and out of your show zone. The captain can direct you to the correct person for any and all of your questions in regard to the equipment.

Project Managers – Leslie Stong, Cami Letrick

The Project Manager is your point of contact for changes being made to your list. They are responsible for coordinating the purchases necessary to satisfy your specification. They are also responsible for processing the daily adds/deletes for your show.  Project management will also alert you when the show has reached its limit with respect to additions and will gladly provide pricing for adds that you identify as necessary after this limit has been reached.

Director of Operations – George Hahn

He is your point of contact for any custom fabrication, rigging and power questions. He is also responsible for maintaining the shop calendar so any changes to your build time should be communicated to him.

Shop Foreman – Jose Quispe

All the captains and Fabrication report directly to the foreman. He should be contacted with any concerns regarding shop build space, rack builds, and show captains.

Technical Manager – Doug Cross

He is responsible for all QC and Support Personnel, for scheduling any and all technical services that your production requires. This includes microphones, consoles, playback systems, show computers and wireless intercom. In short, he is your contact for scheduling onsite and in-house technical support. He should be contacted for any concerns regarding, general operation of the QC Departments.

Research and Development – Gary Stocker

He is responsible for the designing and signing off on any custom fabrication that the show requires. Also serves as a system engineer troubleshooter both in shop and in the field.

Director of Sales – Scott Kalata

He receives the original specification, oversee the development of the show list in R2 and negotiate the rental/sale rates with general management. Any major additions to the show while in production need to be approved and or priced by them.

Shop Build

Shop Hours:

8:15 AM4:40 PMShop floor Hours; Mon-Fri
10:30 AM10:45 AMFirst Break
12:15 PM12:45 PMLunch
3:00 PM3:15 PMSecond Break

Overtime for Builds:

All labor outside these hours is billable at the rates below. This includes mornings, evenings and weekends.

All Labor booked in one-hour blocks

Staff Levels:

After hours working in show zone (Foreman and one shop employee) $360 per hour

Truck being loaded or unloading requires (Foreman plus 4 shop employees) $765 per hour

Saturday and Holidays (Foreman plus one shop employee) 4 hr minimum $1440

  • Additional employees $135 per hour
  • Truck Loading/Unloading (Foreman plus 4 shop Employees) 4hr Minimum $3060

Sundays (Foreman plus one shop employee) 4 hr minimum $1920

  • Additional Employees $180 per hour
  • Truck Loading/Unloading (Foreman plus 4 shop Employees) 4hr Minimum $4080

Kits Charges:

  • Any changes to the kits will incur a charge based on the kit and the changes made to it. All kit items(mic stands, Mult, etc.) should be returned to the kit when the kit returns.

Bundle Charges

  • Bundles built after in shop production ends will have a charge of $110.00 each.

Show Zone Amenities

Your show zone is outfitted with tables, chairs, a printer and internet access.  If you find yourself without the appropriate amenities, please let your show captain know. To the side of the cage are self-help build supplies for your show.

Internet Access:

If you have a hardwired connection just plug into the Ethernet jacks labeled Client. If you have a wireless connection you should see a connection called “Masque Client”.

Public Transportation

New Jersey Transit  www.njtransit.com   take the 190 bus at the Port Authority or the train at Pennsylvania Station on the Main Bergen-Port Jervis Line to Rutherford

On Site

Once your show loads out, the following contacts will assist you in receiving the best support.

Masque Sound contacts

Project Management

Leslie Stong201-728-9440lesliestong@masquesound.com
Cami Letrick201-728-9446camiletrick@masquesound.com

Technical Services

Doug Cross201-728-9427dougcross@masquesound.com
Gary Stocker201-728-9422garystocker@masquesound.com
Jim Romano201-939-8666 ext. 2147jimromano@masquesound.com
Luke Flamos201-939-8666 ext. 2146lukeflamos@masquesound.com

Masque Sound’s RMA system can be accessed here or under the “Support” dropdown menu. Please contact Luke Flamos for an account and password.

Shop Foreman

Jose Quispe201-728-9444josequispe@masquesound.com

Director Of Operations

George Hahn201-728-9417georgehahn@masquesound.com

24/7  Emergency Service

1-800-423-1799

Trucking Schedule and Pricing

Please keep in mind that the trucking prices are effective in the area of Manhattan (Wall Street to the Apollo Theatre, all points east and west). Pick-ups and deliveries outside of these boundaries are subject to a higher rate. Overtime will be assessed where applicable.

Same Day deliveries may incur an $100 extra fee if order is received after 11 am.

FedEx overnight shipments finalized after 11am may incur a $100 handling fee

Pricing as per the above guidelines

Van delivery or pickup$215
Van delivery and pickup$325
Box Truck delivery or pickup$375
Box Truck delivery and pickup$565
Overtime$110/Hr
Sunday$140/Hr
Waiting time$80Hr / $110Hr / $140Hr

Clients are free to arrange their own shipping. Below is an example of a local company:

Eveready Express:  Small package deliveries and trucks (vans, 16’ & 24’ trucks).  Metropolitan NY area and beyond.   Based out of Clifton, NJ.

Preferred contact method: e-mail, but they do have operators available to take phone calls.

cs@evereadyexpress.com   or (973) 928-8998

Masque Sound Office & Shops Will Be Closed On The Following Holidays

  • New Year’s Day
  • Martin Luther King Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day After Thanksgiving
  • Day Before Christmas
  • Christmas Day
  • Day Before New Year’s