Employment Opportunities

Computer Technician

Duties and Responsibilities

• Serve existing clients with technical support about any computer/network related problems
• Prepare computers with necessary software, drivers and IP structure for clients based on the show bid list and preference
• Keep documentation on shows as far as IP schemes, programs installed and other relevant materials
• Test and maintain all computers and related items (including network switches, KVMs, etc.)
• Documents service and installation actions by completing forms, reports, logs, and records using in-house inventory software.
• Handle all plug-in related needs for clients including those needed in consoles and computers
• Prep and test computers, switches, and interfaces with the RF and AP departments
• Build, maintain, and test any computer related kit and/or kitted Masque assets
• Be available for possible Service Calls for computer related problems
• Email any requests for parts or items to Technical Coordinator and Purchasing Manager
• During slow periods should help with other repairs and service in the Technical Department

Requirements and Qualifications

• Able to multitask, prioritize and manage time efficiently
• Excellent verbal and written communication skills
• Four years’ experience in the live audio production or bachelor’s degree in related field

• Proficient computer skills (Mac and PC)
• Strong technical audio skills
• Understanding of IP/Subnet settings
• Understanding of managed switch types and configurations
• Audinate Dante (Audio over IP) Level 2 Certification
• Able to lift 50lbs and be on feet for an extended period.

Pay and Benefits

• Hour wage $28.18 ($34.51 with Medical and Annuity described below)
• 5% of gross wages to Medical Benefits
• 8% of gross wages to Annuity
• 4% deducted to pay Union fees
• $12.00 per day Pension Contribution
• 6 sick Days, 4 floating Holidays and Vacation

Shop Hours 8:15 to 4:45

Check-ins / Shop Laborer   

Duties and Responsibilities

• Return equipment to inventory sent back by clients
• Reassemble equipment packages and document missing items
• Distribute equipment to various departments for quality control
• Update logs and documentation for inventory processing
• Identifying any missing or Damaged equipment
• Create service tickets for physically damaged equipment in Inventory system
• Keep check-In area clean and organized
• Separate out client owned equipment and give to project management
• Load and Unload vehicles
• Handling all equipment with appropriate care.
• Perform various other warehouse duties including, clean, equipment QC etc..
• Handle and operate necessary tools and accessories in maintaining a warehouse
• Work as an active member to complete team goals

Requirements and Qualifications

• Able to multitask, prioritize and manage time efficiently
• Excellent verbal and written communication skills
• Experience in the live audio production or warehouse

• Proficient computer skills
• Able to lift 50lbs and be on feet for an extended period.

Pay and Benefits

• Hour wage $28.18
• 5% of gross wages to Medical Benefits (On top of gross pay)
• 8% of gross wages to Annuity (On top of gross pay)
• $12.00 per day Pension Contribution (On top of gross pay)
• 6 sick Days, 4 floating Holidays and Vacation
• 4% deducted to pay Union fees

Shop Hours 8:15 to 4:45