Careers at Masque

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Employment Opportunities

Serve existing clients with technical support for any computer/network-related problems
Prepare computers with the necessary software, drivers, and IP structure for clients based on the show bid list and preference
Keep documentation on shows as far as IP schemes, programs installed, and other relevant materials
Test and maintain all computers and related items (including network switches, KVMs, etc.)
Document service and installation actions by completing forms, reports, logs, and records using in-house inventory software.
Handle all plug-in-related needs for clients, including those needed in consoles and computers
Prep and test computers, switches, and interfaces with the RF and AP departments
Build, maintain, and test any computer-related kit and/or kitted Masque Sound assets
Be available for possible Service Calls for computer-related problems
Email any requests for parts or items to appropriate parties
Perform other repairs and service in the Technical Department, perform any other duties as assigned in other shop departments.

Able to multitask, prioritize, and manage time efficiently
Excellent verbal and written communication skills
Four years’ experience in live audio production or a bachelor’s degree in a related field
Proficient computer skills (Mac and PC)
Strong technical audio skills
Understanding of IP/Subnet settings
Understanding of managed switch types and configurations
Audinate Dante (Audio over IP) Level 2 Certification
Able to lift 50lbs and be on feet for an extended period.