Emergency Contact

Masque Sound is committed to providing the highest quality of care and attention to our customers 24 hours a day. If you find that you are in an emergency situation outside the hours of 9 am- 5 pm, Monday – Friday, please call the number below.

Call in case of Emergency:
800-423-1799

A Masque representative will promptly respond to your call.

**Please note: This service is exclusively for MASQUE SOUND CUSTOMERS with an existing rental who are experiencing a current technical emergency. Calls regarding equipment availability or pricing, etc., will not be returned.

Repairs

Masque Sound has technicians certified in the repair of equipment for several pro audio manufacturers, as well as for proprietary items built in-house. If you are in need of repair, please use the following contact information:

Doug Cross
Phone: 201-939-8666 ext. 2027
Email: dougcross@masquesound.com

Technical Services

If you find yourself in need of technical support with equipment on your rental, purchase or installation, please use the following contact information:

George Hahn

Phone: 201-939-8666 ext. 2017
Email: georgehahn@masquesound.com